Shipping & Delivery Policy
We pack and dispatch every order from the estate in Meppadi, Wayanad. Here is what to expect once you have paid.
Dispatch time
Orders placed before 4:00 PM IST on a working day are dispatched the same day. Orders placed later, or on Sundays and public holidays, are dispatched the next working day.
Delivery time
Kerala, Karnataka and Tamil Nadu: 2–3 working days. Rest of India: 3–6 working days. Remote PIN codes may take longer; our courier will contact you directly if there is a delay.
Shipping charges
Flat ₹79 across India. Free on all orders of ₹999 and above. Charges are shown at checkout before you confirm.
Tracking
A tracking link is emailed as soon as your parcel is handed to the courier. If it has not arrived within 24 hours of dispatch, contact us on +91 90199 14474.
Questions about this policy? Email hello@koffiecollina.com or call +91 90199 14474.